OutofSight^®

PRIVACY POLICY

Last Updated: May 13, 2026

At OutofSight, we are your dedicated in-house and outsourced team of elite developers! We specialize in helping businesses scale by delivering high-converting websites, smart AI chatbots, and seamless automation.

1. INTRODUCTION

OutofSight™ ("the Company," "we," "us," or "our") is committed to protecting the privacy and security of our clients' personal and business data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information through our website, development services, AI chatbot implementations, and automation systems.

By engaging our services, you acknowledge and agree to the terms of this Privacy Policy in conjunction with our Terms & Conditions.

2. COMPLIANCE WITH GOVERNING LAW

This policy is governed by the laws of South Africa. We comply with the Protection of Personal Information Act (POPIA) and other applicable data protection regulations. We ensure that personal information is processed lawfully, transparently, and only for the specific purposes for which it was collected.

3. INFORMATION WE COLLECT

We collect information necessary to provide elite development and automation services, including:

• Personal Identification: Name, email address, phone number, and company details provided during project onboarding or inquiries.
• Project Content: Data, branding assets, and technical documentation required to build your digital solutions.
• Usage Data: Information about how you interact with our website and delivered systems, including IP addresses and diagnostic data.

4. AI & AUTOMATION DATA HANDLING

As specialists in AI Chatbots and Automation, we implement systems that may process third-party end-user data. Regarding these services:

• Data Processing: OutofSight acts as the "Processor" or "Operator" of data collected by the bots we build. The Client remains the "Controller" or "Responsible Party."
• System Outputs: We do not claim ownership of data generated by AI interactions between our clients and their customers.
• Security: Our AI implementations prioritize secure API integrations and encryption to protect sensitive data flows.

5. USE OF INFORMATION

Your information is used to:

• Develop, test, and deploy high-converting websites and automation workflows.
• Communicate project updates and provide technical support.
• Ensure billing accuracy and fulfill contractual obligations.
• Improve our proprietary frameworks and AI tools (using anonymized or aggregated data).

6. CONFIDENTIALITY & DATA SHARING

In line with our Terms & Conditions, all confidential information shared during a project shall remain private. We do not sell or lease your data to third parties. Data may only be shared with:

• Verified third-party service providers (e.g., hosting, API services) necessary for project delivery.
• Legal authorities when required by law or to protect our legal rights.

7. DATA SECURITY

We implement industry-standard technical and organizational measures to safeguard your data against unauthorized access, loss, or destruction. This includes secure development environments and encrypted communication channels.

8. YOUR RIGHTS

Under POPIA and applicable international laws, you have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of inaccurate data.
• Object to the processing of your data for marketing purposes.

9. CONTACT US

For any questions regarding this Privacy Policy or your data, please contact our support team:

Jaidon Vermeulen
Email: Jaidonvermeulen@gmail.com
Phone: 078 120 0888

© 2026 OutofSight™ — All Rights Reserved.
Elite Web Engineering | AI Chatbots | System Automation

TERMS & CONDITIONS

Last Updated: May 13, 2026

At OutofSight, we are your dedicated in-house and outsourced team of elite developers! We specialize in helping businesses scale by delivering high-converting websites, smart AI chatbots, and seamless automation.

1. AGREEMENT

By engaging OutofSight, you agree to these Terms & Conditions. These terms form a legally binding agreement governing all services provided.

2. SCOPE OF SERVICES

• Services include but are not limited to website development, AI chatbot implementation, and automation systems.
• Each project scope will be defined in a written proposal or agreement.

3. PAYMENT & FEES

• A non-refundable deposit may be required before work begins. Remaining balances must be paid as agreed.
• Failure to pay may result in suspension or termination of services. All fees are exclusive of applicable taxes.

4. REFUND POLICY

Due to the custom nature of digital services, all payments are non-refundable once work has commenced, unless otherwise agreed in writing.

5. INTELLECTUAL PROPERTY

• All intellectual property remains the property of OutofSight™ until full payment is received.
• Upon full payment, ownership of final deliverables transfers to the client, excluding proprietary frameworks, tools, and pre-existing assets.

6. REVISIONS & SCOPE CHANGES

Projects include a defined number of revisions. Any work outside the agreed scope will be billed additionally at standard rates.

7. CLIENT OBLIGATIONS

• The client agrees to provide accurate information, timely approvals, and required content.
• Delays caused by the client may impact delivery timelines.

8. LIMITATION OF LIABILITY

OutofSight™ shall not be liable for indirect, incidental, or consequential damages, including loss of revenue, data, or business opportunities.

9. AI & AUTOMATION DISCLAIMER

• Clients acknowledge that AI chatbot and automation systems are not guaranteed to be error-free.
• OutofSight™ is not responsible for decisions, outputs, or business outcomes resulting from AI usage.

10. DATA PROTECTION & PRIVACY

Both parties agree to comply with applicable data protection laws, including POPIA where applicable. Sensitive data must be handled responsibly by both parties.

11. CONFIDENTIALITY

All confidential information shared during the project shall remain private and not disclosed to third parties without consent.

12. TERMINATION

Either party may terminate the agreement with written notice. All outstanding payments become immediately due upon termination.

13. SERVICE AVAILABILITY

OutofSight™ does not guarantee uninterrupted or error-free service, particularly for third-party integrations or hosting environments.

14. THIRD-PARTY SERVICES

OutofSight™ is not responsible for failures, downtime, or issues caused by third-party platforms, hosting providers, or integrations.

15. INDEMNIFICATION

The client agrees to indemnify and hold OutofSight™ harmless from any claims, damages, or legal actions arising from the use of delivered services.

16. GOVERNING LAW

These Terms shall be governed by the laws of South Africa. Any disputes shall be resolved within the applicable courts of jurisdiction.

17. AMENDMENTS

• OutofSight™ reserves the right to modify these Terms at any time.
• Continued use of services constitutes acceptance of the updated Terms.

18. ACCEPTANCE

By proceeding with services, the client confirms they have read, understood, and agreed to these Terms & Conditions.

© 2026 OutofSight™ — All Rights Reserved.
Elite Web Engineering | AI Chatbots | System Automation

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